Frequently Asked Questions

Commission

Are payment processing fees in addition to my base commission rate? 

Yes. Your base commission fees and payment processing fees are separate. Payment processing is processed directly on Stripe, with a 2.9% +$0.35 per transaction fee.

How does Quartermaster plan to reduce commission for professionals? 

We will be crafting how this works over 2024 and will be looking to loop in a number of Pros to help shape how it looks. We believe if Pros are consistently doing great work and are nurturing relationships with with clients their effective commission rates should continue to reduce. Overall we believe this creates more market efficiencies and value for Homeowners and Pros.

Where can I find the Qm commission for each job? 

You can find the commission for each job in the project details before and during the completion. You will also see it in your financial tab once the payment is completed.